We support you throughout the entire lifecycle of your DISCHER system, from commissioning to spare parts supply years later.
So your system runs when the ward needs it.
Usually available by phone within minutes.
EASILY ACCESSIBLE
If a malfunction occurs, we are there for you, with short distances and direct access to our own technicians.
Usually reachable by phone within minutes
Expert repair by DISCHER’s own technicians
On-site service typically within 48 hours
INSTALLATION & COMMISSIONING
Our technicians handle the installation of your system on schedule and coordinated with your daily clinical routines, from the initial consultation to handover.
Installation, modification, and relocation from a single source
Dedicated contact persons throughout the entire installation process
Functional testing, instruction, and handover to your team
SPARE PARTS FROM OUR WAREHOUSE
Every spare part is manually inspected and carefully prepared for shipping. Our warehouse in Haan stocks original parts, supplemented by consignment warehouses at dealers and distributors.
Up to 20 years of spare parts availability
Backward-compatible components
Secure, professional packaging, worldwide shipping
PROACTIVE MAINTENANCE
Regular maintenance ensures the functionality of your bedpan washers, reduces downtime, and fulfills legal operating obligations.
Inspection according to DGUV V3 and A0-value measurement according to DIN 15883
Complete documentation for every maintenance service
Personal technician who knows your system
IMMEDIATELY READY FOR USE
Our loaner units bridge downtimes during repairs, maintenance, or modernizations, ensuring your ward remains supplied during this period.
Short-term availability
Perfectly matched to your equipment series
Return directly upon delivery of the repaired or new unit
EXPERT KNOWLEDGE DIRECTLY FROM THE MANUFACTURER
Our training courses provide practical know-how for maintenance, repair, and safe operation, enabling your in-house technicians to perform tasks largely independently.
Practical workshops at the DISCHER Technical Center
Instruction by experienced technicians
Certificate of participation upon completion
Request service
Whether it’s maintenance, repair, or a spare parts order, you tell us your concern, and one of our in-house technicians will take care of it, as they have for almost 50 years at the same location in Haan.
Experienced Technicians
Many of our technicians have been with DISCHER for years, some for decades.
Fast Processing
On-site service within up to 48 hours.
Reliability in Everyday Operations
Telephone accessibility within minutes
On weekdays during our business hours.
Telephone Support & Spare Parts Management
Since 1977, we have been developing and manufacturing reliable cleaning systems for hospitals and care facilities
¹ Only valid within Germany and only in conjunction with a signed maintenance contract. Without a maintenance contract, the statutory warranty of 1 year applies.
Contact
DISCHER Technik GmbH
Fuhr 4-6
42781 Haan, Germany
Opening Hours
Mon-Thu: 7:30 AM – 4:30 PM
Fri: 7:30 AM – 1:30 PM
